Spa Policies

Cancellation Policy
Please call to cancel or reschedule at least 24 hours prior to your appointment or a cancellation /no show fee of $ 35 will be assessed.
For any specialty services a deposit of $50 will be required, and if cancelled same day or no show this is nonrefundable. If rescheduled with 24 hours notice we will credit the $50 toward your service. See staff for the services this applies to. Emergencies will be considered. You may review our policy in more detail here.

New Clients
Please arrive 15 minutes early, prior to your first appointment, to fill out New Client Paperwork.

Late Policy
If you are late for your appointment you will be given the remaining time as a courtesy to the guest scheduled after you.

Cell Phone Usage
As a courtesy to others, we ask that cell phones be turned off while visiting for your appointment.

Gratuities
Are accepted and appreciated - industry standard is 18 -20% of service amount and cash is preferred.